OMNICHANNEL

AN OMNICHANNEL STRATEGY: EVERY TOUCHPOINT MAKES ANYTHING POSSIBLE

 

The latest phase of our digital transformation involved the launch of a new responsive website and omnichannel strategy that raises the bar for retail online, in-store and on mobile. We are committed to offering our consumers a universal digital experience that is accessible, responsive, social, and human-centred, with the ability to easily evolve and scale over time.

 

Our eCommerce platform is the core engine powering our omnichannel strategy and serves as a natural complement to our stores. Its partner is our mobile application which offers the same key features, ensuring that the customer’s experience is seamless from one channel to the next.

In interacting with our digital channels, visitors can expect an experience that is;